Ensuring optimum business performance

Service Center Operations

Operational excellence is the foundation of Follett's value proposition to our customers, our employees and our shareholders. Raising our standards and reinventing excellence at every turn is what our warehouse-distribution center employees have been doing for over 140 years. Our employees are driven to search for ways to resolve new challenges, while subsequently reducing waste and increasing efficiency. Follett takes an uncompromising approach to quality, with a commitment to superior standards and real-time data measurement systems to ensure optimum business performance.

Our warehouse-distribution professionals take a team approach to everything, from developing new efficiencies to delivering the best service in the industry.

We invite you to join our Warehouse-Distribution Operations department, where team members raise the standards and reinvent excellence at every turn, each and every day. If you have the experience and drive to make a difference, consider joining our team.

Join the Service Center Operations talent community

Test Your Knowledge

We are very excited to share our career paths with you. To help you gain a thorough understanding of your area of interest, we invite you to participate in a scavenger hunt exercise.

Enjoy learning about your particular area of interest and have fun finding the clues for your answers!

Test Your Knowledge

Career Match

Explore your career interest through our interactive career match tool. Take a short journey to discover a future of possibilities and bring your passion to life.

Café Discussion Forums

Café Discussion Forums provide structured discussions about our business and bring focus to who Follett is and what products and services we provide. Our leaders deliver an in-depth overview of our business and describe how we shape America through educational and entertainment services.

These discussion forums also focus on why you should pursue a career at Follett and how Follett can serve to foster and grow rewarding career paths in many areas of discipline. See the discussion forum schedule to learn about your area of interest.

Instant Chat

Let's connect, virtually. Using Instant Chat, you can gather information and receive detailed answers to questions about our hiring process or a career at Follett. It's all part of the research that goes into making your best career choice. To assist you in your job search and decision-making process, our recruiting assistant Tally is available to chat with you on a 24 hour basis. She can also offer the expertise of one of our own team members. Click here to view instant chat schedule with recruiting team.